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Recent blog posts

b2ap3_thumbnail_radio_narrow_band_400.jpgWith millions of new and exciting devices connecting to the Internet every day, the Internet of Things is an IT trend that has the potential to dramatically improve society. Yet, the most significant change brought about by the IoT may actually come from devices that aren’t really that exciting.

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b2ap3_thumbnail_animate_your_gifs_400.jpgGIFs. What are they? If you’ve spent any time perusing the Internet, you’ve definitely come across a GIF or two. Essentially, a GIF (Graphics Interchange Format) is an animated picture that loops a few seconds of a video clip (without playing any audio). In addition to GIFs being fun, they can serve as a great way to enhance digital communications. How can you take advantage of GIFs?

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b2ap3_thumbnail_cloud_computing_lessons_400.jpgAs the cloud becomes widely adopted by SMBs the world over, companies have come to expect more from their cloud services. If you’re not taking full advantage of cloud computing, then you may be missing out on the many ways that it can help you meet your company’s goals.

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b2ap3_thumbnail_remote_working_400.jpgMore businesses than ever before are finding value in allowing their workers to work from the comfort of their own homes, rather than have them drive all the way to the office to do a job that can be done from anywhere with an Internet connection. More importantly, it’s much more cost effective for businesses to allow for remote workers. How can you make it as easy as possible for remote workers to get their jobs done?

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Tip of the Week: How to Add a PIN to Your Windows 10 Login

Posted by on in Security

b2ap3_thumbnail_windows_10_pin_400.jpgThe fact that so many businesses are rushing to take advantage of two-factor authentication displays how the password has lost its edge as a security credential. Passwords simply aren’t good enough anymore, and hackers are always finding ways to crack even the most complex passwords. This is why many businesses are looking to improve security through alternative means.

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How to Build a Successful Roadmap to the Cloud

Posted by on in IT Blog


If you have no strategy in place for a) determining if you need a cloud-based phone system and b) how you will migrate towards one if you do, you should prepare your company for a long and pricy road to failure.

Your phone system is a critical component to the success of your business and the productivity of your employees, but taking advantage of its capabilities requires incorporating your phone system platform into your overall IT strategy.

This is especially true when considering a move from an on-premise phone system to a hosted cloud-based platform, which can provide greater flexibility for your company, and stronger ability to scale. But without a set roadmap and plan, you may end up facing a number of different pitfalls that are hard – and expensive - to repair. Having a plan that aligns with your overall IT strategy will allow you to implement the right solution for your company.

Here are the top 3 steps to consider when transitioning from an on-premise phone systems to a hosted cloud solution:

Step 1: Define your goals and analyze your needs.

Having an overall goal of where you want your phone system to take you and what challenges you are trying to solve with the cloud will allow you select the right solution. The objective here is to start thinking about what needs to get done, and why and how it will affect each department in your company. This is the phase where you carefully analyze all related components, focus on your larger business objectives and identify any cost savings associated with the implementation of a cloud-based unified communications platform.

Truth be told, this might also be your only step, as not all companies need a cloud-based phone system. It’s important to do this careful analysis and make sure the transition from premise to cloud is right for you.

Step 2: Include the right stakeholders.

Oftentimes, phone systems are not included as part of the overall IT strategy. Working directly with the CEO, as well as different departments within your organization, will enable you to move quickly through the process of transitioning to cloud, while showing your colleagues the overall value of adopting a cloud solution.

Step 3: Educate your employees.

If you are having a difficult time getting your technicians or end-users to support your move to the cloud, show your company’s departments and employees the benefits of cloud-based phone systems. Invest in training your employees, especially if you don’t have a dedicated telephony system’s expert.

One of the most obvious benefits of setting up a roadmap for transitioning from an on-premise phone solution to the cloud is that it can provide your company with significant savings in the long term. It enables you to make informed decisions about what phone system to invest in, and define a tactical process for making the transition to reduce downtime and impacts on productivity.

XFER Communications offers a 360° process, which helps businesses to determine whether cloud is the ultimate answer to their business problems. We analyze all aspects of the decision, from outside connections, internal network considerations, how the phone system integrates with mobile devices, company culture, and company infrastructure, and then look for cost savings to implement the strategy. If the move to the cloud is the right choice for your company, you’ll walk away with not only a firm understanding as to why it’s the best move, but a plan to make the move as seamless as possible.

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Baseball Executive Pleads Guilty to Hacking Rival

Posted by on in Miscellaneous

b2ap3_thumbnail_baseball_hacker_400.jpgIT can be like baseball. When a team is up to bat in a game of baseball, the team at bat is allowed to keep two coaches on the field. They are called the first base coach and the third base coach. While both coaches’ responsibilities mostly have to do with baserunning, the third base coach also takes on the responsibility of relaying “signs” from the manager in the dugout to the batter at the plate.

Tagged in: Hackers Security Sports
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b2ap3_thumbnail_new_voip_400.jpgConference calling has evolved with the years, and it’s a crucial service that’s needed by modern businesses. You probably find yourself in more meetings than you’d like to be in, but compared to the days before Voice over Internet Protocol existed, you have it pretty easy nowadays. In fact, VoIP is such a great tool that every business should look into its advantages.

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b2ap3_thumbnail_android_gmail_400.jpgIf you have an Android smartphone, you know that the device is closely tied to your own personal Google account. As such, in order to get the most out of your Android device, you should take advantage of its seamless functionality with Google applications. This includes making sure that your Gmail account is properly set up on your device. We’ll walk you through how to add additional Gmail accounts to Android’s Gmail app.

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b2ap3_thumbnail_ie_8_9_10_goes_bye_bye_400.jpgBad news for users still running outdated versions of Internet Explorer - Microsoft has ended support for its legacy web browser. What this means is that Internet Explorer 8, 9, and 10, will no longer be issued critical patches and security updates, making its continued use a security risk.

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How Shadow IT Puts Your Entire Business In Jeopardy

Posted by on in Security

b2ap3_thumbnail_shadow_it_400.jpgThe average small and medium-sized business has trouble with the implementation of comprehensive IT solutions, mainly due to these organizations having fewer resources to allocate towards these solutions. This often leads to end-users implementing their own solutions, which can be dangerous under the wrong circumstances. By allowing this “shadow IT” to run rampant in your office, you’re putting business continuity, data storage compliance, and security on the line.

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b2ap3_thumbnail_clean_computer_400.jpgComputers are complex devices that require special attention to keep in optimal shape. Unfortunately, some people don’t pay enough attention to the current state of their computers. Once you’ve cleaned your computer properly, though, it’s important to make sure that it stays that way for as long as possible. Doing so can increase the longevity of your technology, and prevent it from an untimely demise.

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b2ap3_thumbnail_uninterrupted_power_supply_400.jpgWhen it comes to purchasing the best technology to protect your business, you should consider an Uninterruptible Power Supply (UPS) device. The reasoning is simple; they help your organization avoid data loss, and aid in business continuity. Here’s what you need to know about UPS devices.

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b2ap3_thumbnail_these_old_pcs_400.jpgAny user of technology knows the frustration of periodically replacing it with better and more recent technology. In fact, the latest gadgets seem to be outdated just months after they’re released. Many people believe that this unprecedented growth in the technology industry could lead to a decrease in PC sales, but it also means that devices are growing more reliable.

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b2ap3_thumbnail_d_d_o_s_400.jpgDirect denial of service attacks are a major problem for businesses. On one hand, they’re difficult to prevent entirely, incredibly annoying, and costly. Hackers are realizing just how annoying DDoS attacks can be, and are capitalizing on them in order to both make a quick buck, and to take jabs at organizations that aren’t necessarily doing anything wrong.

Tagged in: DDoS Network Security
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b2ap3_thumbnail_new_gadgets_of_2016_400.jpgTechnology is a staple in the modern office, but with thousands of new devices manufactured each year, it can be difficult to identify what will help your business, and what will ultimately hold it back. While some new gadgets hit the market and fail miserably, others become phenomenal successes. Here are three pieces of upcoming 2016 technology that we believe will help you get the most out of your workday in the near future.

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b2ap3_thumbnail_business_continuity_400.jpgThere are few things more important than the continuity of your business. Your livelihood, and that of your employees, depends on the continued functionality of your organization. Therefore, it becomes necessary to do all that you can to ensure your business is protected from an unexpected downfall, due to data loss, natural disasters, and other means.

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b2ap3_thumbnail_on_off_400.jpgAt the end of the workday, you’ve got an important decision to make: power down your desktop or log off? Each option has its own set of pros and cons, but are you confident that you’re making the right decision? Here’s how to find out for sure.

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b2ap3_thumbnail_virtualization_security_400.jpgEvery business needs technology in order to function. Yet, if a company’s IT network is overly complicated, then technology will hinder operations, not help it. Enter virtualization, offering business owners a way to simplify their IT infrastructure, as well as make it more secure.

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b2ap3_thumbnail_guest_account_400.jpgWe’ve all been in a situation where you’re asked by someone if they can use your personal computer for whatever reason; checking their social media, email, or just browsing the Internet. Some people, however, also want to protect their privacy, and allowing relatives to use your own account can become problematic. A quality solution to this issue is to create a guest account.

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A Look at the Glue That Holds the Internet of Things Together
With millions of new and exciting devices connecting to the Internet every day, the Internet of Things is an IT trend that has the potential to dramatically improve society. Yet, the most significant...
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