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Recent blog posts

b2ap3_thumbnail_boss_monitoring_400.jpgThere seems to be some confusion in the workplace regarding the privacy of digital communications made over a company network. Can an employer read an employee email or record a phone call without employee consent? Is instant messaging a safe place for employees to complain about their jobs? The answer to these questions may surprise workers and business owners alike.

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Amplify employee communication

Posted by on in Cloud

ExecutiveManatDesk4Using email to conduct important business always starts with the best intentions – saving everyone time. Just think back to the last time you used email to solve a significant business issue or answer detailed questions from an important customer.

But sometimes email creates a disaster of miscommunication. Tone, intonation, and emotion get lost in translation. Messages and ideas are misunderstood. Nothing really gets accomplished.

So, what's your obvious next step when email isn't working?
 

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b2ap3_thumbnail_mouse_wheel_click_400.jpgThe computer mouse has been a staple in the modern office for many years. Despite its proven usefulness, it’s now threatened by the growing adaptation of touchscreen devices in the workplace. Are you considering trading in your trusty mouse? Before you do, consider these three mouse scroll wheel tricks that make your boring old mouse more useful.

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b2ap3_thumbnail_unlimited_paid_time_off_400.jpgAs a business owner, you know how difficult establishing a paid time off policy is. Providing too little can make your business seem unfair, but giving away too much might make you feel like you’re losing money. Therefore, it might come as a shock to even suggest the idea of unlimited PTO. Some business owners, on the other hand, find it completely effective, and that it can even improve the quality of work.

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Experts Believe Email Will Soon Meet Its End

Posted by on in Technology

b2ap3_thumbnail_email_no_more_400.jpgWith email being such a prevalent tool used in the modern office, it might seem silly to think that in just a few short years, email might not be as relevant as it used to be. However, many professionals believe that email is limping along on its last leg, waiting to be put out of its misery by a new solution. Will email be around for much longer? Should the average business prepare for a world without it?

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b2ap3_thumbnail_android_battery_400.jpgSmartphones are exceptionally useful tools capable of enhancing your productivity, even while out of the office, but this comes at a steep cost. If your phone’s battery isn’t optimized to handle the workload, the multitude of apps will quickly drain it and you’ll be left with a dead device.

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Broken phoneIt's a Monday afternoon. Calls are rolling in, there are countless voicemails to respond to, and business is humming along. Then, seemingly out of nowhere, Courtney the sales manager knocks on your door with a perplexed look on her face.

"Do you know what's wrong with the phone system?" Courtney asks. "There's no dial tone, no access to voicemail, and no calls coming in."

 

Tagged in: Avoiding Downtime
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b2ap3_thumbnail_hosted_voip_solutions_400.jpgProper communication is an imperative part of doing business, and nothing improves this aspect of your company better than a telecommunication system of some sort. Some businesses rely on their legacy telephone system for interoffice communication, but this can be both difficult and expensive to maintain.

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b2ap3_thumbnail_social_engineering_risky_400.jpgThe nature of hacking is to take advantage of weak points and exploit them for some kind of profit. This is usually seen in flaws or vulnerabilities found within the code of a program or operating system, but these flaws can be psychological, too. Hackers are increasingly taking advantage of a concept known as “social engineering” to fool users into handing over sensitive information that can be used against them.

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b2ap3_thumbnail_mobile_data_is_expensive_400.jpgAs the world pushes toward a more mobile era, so too does the workplace embrace Bring Your Own Device (BYOD) with open arms. As such, workers will need some type of network connection in order to access mission-critical corporate data. Therefore, if they can’t connect to a WiFi network, they’ll default to their cell provider’s mobile data plan.

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b2ap3_thumbnail_rd_d2_droid_400.jpgIt’s been a full 38 years since we were introduced to the Skywalker family in the first Star Wars film, “A New Hope.” The science fiction franchise has become such a cultural phenomenon that it even has its own holiday, celebrated galaxy-wide every May 4th (May the 4th be with you).

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b2ap3_thumbnail_tether_your_internet_signal_400.jpgUsing your smartphone to tether another device like a laptop to the Internet can come in handy when you need to accomplish a task that can’t be done on your phone (which is becoming increasingly rare these days). Most smartphones present the user with three ways to tether their Internet signal. What are they and which is the best?

Tagged in: Bluetooth USB WiFi
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b2ap3_thumbnail_no_stress_at_work_400.jpg"Work smarter, not harder.” When you’re at your wit’s end, it’s annoying to be told this by a relaxed, know-it-all coworker. However, this productivity axiom holds up. Following this rule will allow you to get much more done, in a much shorter amount of time, and in a much more relaxed manner. Here are five productivity tips to help you “work smarter, not harder.”

Or, don’t follow these tips. Keep doing things the hard way and stress yourself out. The choice is yours.

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b2ap3_thumbnail_scatterbrain_400.jpgThe Internet is full of challenges. YouTube has a multitude of annoying 10 hour-long videos of irritating noises and sounds alone. But, this CollegeHumor video might just top them all. It challenges its viewers to finish a three-minute video, and to make it worse, the video is boring.

Tagged in: Data Internet User
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b2ap3_thumbnail_windows_10_logo_400.jpgThe release of Windows 10 is fast approaching, and it’s suspected that it will arrive sometime this summer. However, Microsoft’s latest OS release, Windows 8.1, is still being left in the dust by Windows 7 in terms of sheer popularity and usage. What’s the current state of Microsoft’s Windows OS economy?

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b2ap3_thumbnail_is_your_current_it_still_ok_400.jpgIt’s often the case that people excitedly upgrade to new technology without giving much thought about what to do with their old tech. In an upgrade situation like this, you’ve got a few options for dealing with your old technology that are good for the environment, socially responsible, and may even provide you with some cash.

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Find Out Why the Open Office Isn’t for Everybody

Posted by on in Business

b2ap3_thumbnail_open_office_problems_400.jpgOne of the more recent office trends seems to be the open office. While this is more space-efficient and supposedly helps foster productivity and communication, there’s also the possibility that it can do exactly the opposite. According to a 2002 study from Environment and Behavior, the open office can be a hindrance to unlocking the full potential of all employees.

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b2ap3_thumbnail_which_cloud_400.jpgThe cloud is an innovation which is changing the way organizations handle the storage of their data and application management; yet, some businesses can’t tell the difference between public, private, or hybrid clouds.

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Tip of the Week: How to Know When You Need a Consultant

Posted by on in How To

b2ap3_thumbnail_do_you_need_a_consultant_400.jpgHave you ever felt like you aren’t sure how to proceed, or how to get yourself out of a rut? You surely don’t want your competitors to know about your weak points, but you feel so much pressure that you might think twice about asking for tips of the trade. After all, a hand once in a while can make all of the difference. This is when you might consider outsourcing a consultant.

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Bottlenecks: Good for Drinks, Not for Networks

Posted by on in Technology

b2ap3_thumbnail_bottlenecking_400.jpgLet’s say that you get new equipment and software for your company’s network, expecting to see a boost in performance. When everything is tested, you see no change in performance, which understandably bums you out. In a situation like this, your network is likely bottlenecking.

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Latest Blogs

Experts Believe Email Will Soon Meet Its End
With email being such a prevalent tool used in the modern office, it might seem silly to think that in just a few short years, email might not be as relevant as it used to be. However, many professi...
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ShoreTel names XFER Communications New Partner of the Year!

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