XFER Blog

XFER has been serving the Livonia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Imagine Never Having to Sit on Hold with a Technology Vendor Again

Imagine Never Having to Sit on Hold with a Technology Vendor Again

If your business works with many different vendors, then you know that your vendor management strategy can very much take on a life of its own and spiral out of control. The more time you spend working with vendors, the more time you’re not spending on the actual tasks associated with your job responsibilities. This means that you’re leaving a lot of wasted productivity and time on the table. We’re here to help you get the most out of managing your vendor relationships, as well as one secret that can help you get the most out of them.

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Vendor Management is Easier with Managed Services

Vendor Management is Easier with Managed Services

Every business has vendors and most of them take up more time than they probably should. Some of the relationships are pragmatic and fulfilling, but many take up too much time and effort and tend to distract decision makers from focusing on what is truly important within the business. As far as technology goes, depending on your company, you may have a dozen or more vendors contacting you sometimes a couple of times a month looking for you to expand your investment with their companies. Let’s talk about how vendor management can help your business.

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Vendor Relationships Could See Strain

Vendor Relationships Could See Strain

The COVID-19 outbreak has a lot of business owners looking over their supply chains and their budgets wondering how they are ever going to make things work. If yours is like most businesses, you use IT to make your business smarter, more efficient, and help your workforce be more productive. Unfortunately, with recessionary winds swirling around as a result of this terrible situation, it may become inevitable that your business will have to do more with less for some time. 

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Vendors Can Cost You More Than You Realize

Vendors Can Cost You More Than You Realize

Businesses use a lot of different vendors and many of them demand a certain amount of attention. Any attention you are spending on your vendors is attention that you aren’t spending on your business. Fortunately, there is a service that can reduce your exposure to unnecessary vendor calls.

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Are You Bogged Down by Vendor Relationships?

Are You Bogged Down by Vendor Relationships?

Small business owners have a lot on their minds and a ton of responsibilities that the average employee doesn’t have. Small businesses often force business owners into taking on various roles that may or may not fit their specific skill set, including CIO or CTO. Of course, the Chief Information Officer and Chief Technology Officer are responsible for technology-related decisions, but the reality of the matter is that you only want technology professionals in these roles… not just professionals who happen to be the most knowledgeable folks in your office.

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Vendor Relationships Help Businesses If They Do the Right Things

Vendor Relationships Help Businesses If They Do the Right Things

In a sense, your business relies on its vendors to provide the goods and services needed to make your organization function. Think about your Internet service provider. They provide you with a service that connects you to important assets. The software your business utilizes is also provided by vendors, and work probably can’t get done without it. Therefore, it’s natural that you will want a good relationship with vendors… provided they are actually decent vendors themselves.

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The Competent IT Business Model

b2ap3_thumbnail_do_not_go_it_alone_in_business_400.jpgIt’s important to understand that you as a business owner wouldn’t be as successful as you are today if it weren’t for the talents of your professionally-trained team. You need to understand that the complexities and time constraints of running a business put a lot of responsibility on your shoulders, and you can’t take matters into your own hands as often as you’d like. The ideal situation is one where your team’s professions encompass all aspects of your business. This is especially true for IT.

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3 Business Ventures Utilizing Vendor Management

b2ap3_thumbnail_subcontractors_and_vendors_400.jpgHave you ever wondered where some of the top talent in the world comes from? Not everyone knows how to find the best vendor for their needs, but with our IT service called vendor management, we find fixes to problems which lie outside our area of expertise. Despite what you might think, you may not be entirely unfamiliar with vendor management. In fact, you use it for several everyday services as it is.

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Finding the Right Fit For Your Business’s Technology Vendor Needs

b2ap3_thumbnail_vendors_work_for_you_400.jpgHaving the right technology vendor can go a long way. How can you be sure that your business has partnered with the proper technology vendor? If you’re unfamiliar with the ways that a tech vendor operates, they might even try to rip you off and weasel more money out of you. One way you can know for sure you’ve made the right decision is by having your IT provider do the dirty work.

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Yep, We’ve Got that Covered Too!

b2ap3_thumbnail_vendor_help_400.jpgTechnology is a major part of everything your business does. Therefore, you need a technology partner that does more than just fixes your computers. For example, if your smartphone decided that, "today is a good day to die," then it wouldn't matter how great your workstation was running, your day would still be ruined.

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How Good is Your Technologese?

b2ap3_thumbnail_vendhead400.jpgHave you ever talked with an IT technician about how technology works, and one minute into their explanation you zone out and can't understand a word they're saying? They're speaking English, you recognize the words, yet you can't make sense of anything. In situations like this, you need an interpreter that speaks technologese, we can help.

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A Better Solution than Insurance

b2ap3_thumbnail_protect400.jpgYou can take out an insurance policy on anything, even a wedding. Insurance company Fireman will protect your big day against "nonrefundable expenses, including cancellation due to serious illness, injury, extreme weather, a missing caterer or officiate -- even a bankrupt event facility." Your businesses technology is important enough to insure; is there a policy to protect your tech?

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Giving Administrators a Helping Hand

b2ap3_thumbnail_1admin400.pngAs a business, you have to market yourself. Fitting everything you do into a catch phrase doesn't do justice to your many services. We know the feeling. As an IT Company, we do much more than computer repair. In fact, we work hard to find solutions for every part of business, including areas you wouldn't suspect, like administration and more!

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6 Ways We Carve Out Solutions

b2ap3_thumbnail_solutions400.jpgAn IT service company specializing in solutions does several things well. A business that's solution-oriented won't easily take "no" for an answer. Finding solutions means moving mountains for clients and providing service that goes above and beyond. One may think that we only fix computers, but our solutions-approach to service means that we do so much more!

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3 Vendor Aspects We will Manage for You!

b2ap3_thumbnail_VendorManagement400.jpgManaging your business is demanding. Staying on top of your employees, your inventory, shipments, payroll, and a hundred other things can be draining to say the least. The last thing you need is to add to your leadership burden. Let us manage your technology vendors for you! Our vendor management service will relieve you from these three management stresses.

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Let us Be Your Favorite Point of Contact!

b2ap3_thumbnail_OneStopShop400.jpgAs busy as you are, the last thing that you want is to have one more thing to keep track of. This is why you have us take care of your IT infrastructure; it is worth it compared to learning how to troubleshoot each problem by yourself. Did you know that we can take care of more than just your computer network? With our vendor management service, we can also keep track of all of your technology.

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Printing Can Be Evil, Fight Evil with a Print Server

b2ap3_thumbnail_ImAnExpert400.jpgRemember being told as a kid that, "Nobody likes a know-it-all?" As an adult, while it is still true that nobody likes a braggart, it turns out that everybody loves an expert! Every professional is an expert within their field; and whenever a problem crops up that you may not be a know-it-all in, then you call in another expert.

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