Vertical Wave changes the game for next-generation IP business communications. The Vertical Wave IP Business Communications System is a new generation of communications asset that delivers enterprise-level communications capabilities at a small business price. Every aspect of Wave is designed to enable your organization to enhance customer service, improve employee productivity and control communications costs. Wave extends the value of business communications with its unique Applications Inside™ architecture, which supports an embedded portfolio of communications applications as a fully integrated solution — eliminating the need for costly additional servers. A set of high-value base applications come standard on the Wave IP platform including Wave ViewPoint,™ Visual Voicemail, Unified Messaging, Presence, Call Recording, ViewPoint Mobile and Auto Attendant. The award-winning Wave ViewPoint desktop call management tool delivers an easy, intuitive and powerful set of communications capabilities to every user in your organization, dramatically extending the capabilities of a physical phone.
For those companies that need to integrate unique applications or that have sophisticated call centers, the Wave platform is the system of choice. Frequently, businesses have needs that require more customization. The Application Platform of the Wave product allows for integration of features typically found in enterprise level systems, but at a fraction of the cost. The new Wave 500 makes the entry point for this technology available to businesses with under 25 employees and scales to hundreds of users with all of the features and flexibility necessary for complex organizations.
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39201 Schoolcraft Rd. Suite B-9Livonia, Michigan 48150