Wildix VoIP & Unified Communications

The Wildix phone system is one of the most complete Unified Communications solutions available for small to mid-sized businesses. While it remains extremely simple to use, it delivers powerful cloud-based communications that go far beyond traditional VoIP. 

Wildix brings together voice, video conferencing, secure chat, and real-time user presence into one seamless platform. With built-in AI features, intelligent call routing, web chat capabilities, and advanced call analytics, businesses can improve customer interactions while gaining greater visibility into performance.

Whether your team works in the office, remotely, or in a hybrid environment, Wildix keeps everyone connected through a secure, scalable, browser-based solution.

A Smarter Business Phone System

Wildix provides enterprise-grade VoIP with the flexibility today’s businesses demand. Whether your team works in the office, remotely, or in a hybrid environment, they can connect through desk phones, browsers, or mobile devices.

Core capabilities include:

• Cloud-based VoIP phone system
• Auto-attendant and intelligent call routing
• Call transfer, voicemail, conferencing, and presence
• Secure messaging and video meetings
• Mobile and browser-based access

Everything is designed to be easy to use, easy to scale, and built for reliability.

Collaboration 7 – Communication in One Place

Collaboration 7 brings voice, video, and messaging together in a single interface. Instead of switching between apps, your team can manage conversations, meetings, and calls on a single platform.

With Collaboration 7, you can:

• Chat internally or externally
• Launch video meetings instantly
• See real-time user availability
• Access communications from virtually any device

It simplifies teamwork and improves responsiveness.

X-bees – AI-Driven Communication Hub

X-bees enhances the Wildix experience by adding intelligent communication tools designed to improve efficiency and visibility across your organization.

Highlights include:

• Unified voice, video, and messaging dashboard
• Real-time communication insights
• Streamlined workflows for sales and support teams

It’s built to help teams respond faster and stay organized without adding complexity.

AI Features That Improve Performance

Wildix includes AI-powered tools that enhance customer experiences and strengthen team performance.

AI Auto-Attendant
Intelligently route calls and handle common inquiries automatically.

Call Transcriptions & Summaries
Automatically capture conversations so teams can review key details quickly.

Call Analytics & Reporting
Track call activity, measure performance, and support quality assurance efforts.

These tools help reduce manual work while improving consistency and accountability.

Simple Integrations

Wildix can integrate with many popular business applications to streamline workflows and reduce double-entry. The goal is simple: make communication part of your everyday business processes, not a separate task.

Why XFER?

Technology is only part of the solution. XFER ensures your Wildix system is properly designed, deployed, and supported to match your business goals.

Our team provides:

• System design and implementation
• User training and onboarding
• Ongoing support and optimization
• Guidance on analytics and performance tracking

If you're ready to modernize your business communications with secure, AI-enhanced VoIP, XFER is here to help. 

When it comes to telecommunication services, let us guide you in the right direction to make the right choices. Contact us to learn how Wildix can support your team and your customers.