Contact Us
XFER Communications
31478 Industrial Road
Suite 200
Livonia, Michigan 48150
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734-927-6666 / 800-GET-XFER
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What Our Customers say
Our Client Feedback
CSAT 95.6
610 reviews in 90 days
“Quick with great customer service!”
Richard G
May 2025
“Great customer service. Positive attitudes!”
Tom C
April 2025
“Always very nice and resolves my issues.”
Mari J
April 2025
“The representative was personable, knowledgeable and really seemed to care about the situation.”
Linnae A
April 2025
“The technician was professional and very knowledgeable. He identified the issues and fix them in a timely manner. Great job!”
Tamika R
April 2025
“Everyone helps my team! Bottom line Xfer gets the job done!! Thank you!”
Kate
March 2025
“Very quick response, utmost professionalism, and highly recommend Xfer. The issue was resolved promptly.”
Laura F
March 2025
“Prompt helpful and friendly”
Helene M
February 2025
“Very personable and fast.”
Jessica S
February 2025
“I hopped onto a Monday morning Teams call, and my microphone was malfunctioning and impeding our ability to meet. After a minute or two of s... ”
Raegan S
February 2025
“He was excellent. friendly Very knowledgeable. Fixed my problem very fast.
He Is a keeper.
Steve”
Steve D
February 2025
“Service is excellent!”
Shannon M
February 2025
“Great service as always!”
Laura F
January 2025
“They were very quick to fix the issue, as always, much appreciated!”
Derek B
January 2025
“They are always quick and attentive. Love the techs at Xfer.”
Natasha N
December 2024
“Very knowledgeable and took the time to help me quickly!”
Denise S
December 2024
“XFER is always very responsive, friendly, professional and helpful.”
Elena V
December 2024
“Kind, helpful and quick”
Traci H
December 2024
“Technician was very helpful and took care of my issue immediately. Very friendly.”
Brian G
November 2024
“The problem was resolved quickly”
Chelsea L
November 2024
“Response time was fast and my question was answered. Thank you!”
Cathleen C
November 2024
“They are patience and take their time explaining what they are doing. Always polite and professional.”
Susi S
November 2024
“Had the problem solved in minutes, Thanks.”
Bruce C
November 2024
“He was very patient, understanding, and helpful! He is a very skilled support technician and I look forward to him fulfilling all my tech su... ”
Bryna S
October 2024
“The representative that helped me was very kind and got the problem solved!”
Sara L
October 2024
“Very professional and helpful as always”
Susi S
October 2024
“Great experience. Very helpful and extremely knowledgeable.”
Karen W
October 2024
“XFER addressed the issue very quickly and had me back up and running in no time.
Thank you XFER!”
Sonya G
October 2024
“Very helpful and respectful. Took care of my issue as well as made sure it was not going to happen again.”
Christopher D
October 2024
“It has been my experience that I always get a quick response from XFER, even when the issue is non-urgent.”
Amanda B
October 2024
“I had a great experience with xfer they were promt and professional and took care of transferring all my files to my new computer and also h... ”
Tamela L
September 2024
“Always a great experience with Xfer. They never fail to be professional and reliable. Best IT decision I’ve ever made!”
Christopher D
September 2024
“The representative was very helpful and pleasant. She was very prompt and precise.”
Geraldine B
September 2024
“Quick and to the point resolved the issue in less than five minutes, thank you.”
William B
September 2024
“Everything was handled smoothly and professionally. The problem was tackled relentlessly until it was solved. Couldn't ask for more.”
PJ G
September 2024
“My request was understood and explained to me in terms I understood.”
Judith H
September 2024
“After hours and even a holiday weekend I received almost an immediate response to my ticket & phone call and was up an running within 20 min... ”
Keri M
September 2024
“Needed to reprogram a digital phone to a different extension. No problems. change was made quickly.”
Bruce V
August 2024
“My help desk representative was thorough and answered all questions. She set everything up quickly and completely as possible.”
PJ G
August 2024
“I had a very complicated issue with a remote connection and the Xfer staff worked with me to find a solution. Very helpful!”
Brandy B
August 2024
“15 minutes and you were able to initiate a new extension and help me activate a new phone on my Allworx system. Everything went right first ... ”
Bruce V
August 2024
“They always do exemplary work. Very reliable & fast acting”
Susi S
July 2024
“Very rapid response. Appreciate the service.”
Ed S
June 2024
“I was delighted with the quick fix by xfer. Certainly makes my computer challenges much easier.
Thank You, greatly appreciated.”
Mark D
June 2024
“Took the time and solved issues with my computer and was very pleasantly about it”
Cassandra T
May 2024
“Fabulous as always. Very friendly and professional.”
Susi S
May 2024
“Great customer service and follow up!”
Tamela L
May 2024
“Friendly, fast service.”
Richard R
May 2024
“Got everything corrected in an easy timely manner”
Scott A
May 2024
“The prompt responses and quick solutions created a great experience”
Mya
May 2024
“The customer service agent was amazing. Very helpful, patient and kind.”
Loreal H
May 2024
“Always top-notch assistance. Quick and helpful.”
Lori J
April 2024
“The it representative was fast at returning communication and almost right away figured out the problem and was very kind and explained well... ”
Wesley C
April 2024
“Very helpful and friendly. Fast response. Thank you.”
Kenia M
April 2024
“The service i received from XFER was nothing shot of amazing and extremely helpful.”
William W
April 2024
“The problem was addressed immediately and fixed in a short period of time. I appreciated this immensely.”
Linda M
April 2024
“Everyone at XFER is awesome, from sales to support. We at MIDCOM rarely have issues, when we do they are resolved quickly.”
Paula H
April 2024
“kind courteous and professional not to mention he knew what he was doing. He even followed up with a phone call.”
Mark S
March 2024
“The person that I spoke with was very concerned about my issue and gave me the information that was needed to address the issues. And did a ... ”
Nakisha R
March 2024
“The person that I spoke with was professional and friendly. He had looked into my issue prior to calling me and was able to quickly and effi... ”
Brandy B
March 2024
“I appreciated the step-by-step instructions that were emailed to me as well a the reps help in making sure all my questions were answered.”
Krysta B
March 2024
“Very helpful and fast service!”
Christina H
March 2024
“Quick, and accurate service.”
George K
March 2024
10
“I have been very satisfied with Xfer. They are reliable and honest.”
Christopher D
December 2024
10
“XFER has always given us prompt, courteous and knowledgeable service. They know what they are doing and how to resolve any issues we have.”
Mary J
September 2024
10
“XFER is a true partner in our mission of helping others to build pathways to independence through personal development and the power of work... ”
Mark M
June 2024
