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XFER Blog

XFER has been serving the Livonia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Access Control is Critically Important for Businesses

Access Control is Critically Important for Businesses

Access control can be a touchy subject for some employees, especially for those who might feel they can do their jobs more effectively if they were to be given access to certain files or sensitive information. That said, in the interest of network security and data protection, it is your responsibility to consider who amongst your staff has access to certain information and why.

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Passwords Aren’t Enough to Secure Most Accounts

Passwords Aren’t Enough to Secure Most Accounts

Securing your digital platforms has to be a major point of emphasis for every business. For years, having a password was enough to keep unauthorized entities out of secured accounts. Those days are effectively over. With threats multiplying and getting more and more dangerous, companies have to do more to secure their IT. This month, we thought we’d take a look at some of the best practices in creating passwords and alternatives that can help you better protect your business’ technology. 

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Choosing a Printer and Copier Maintenance Plan for Small Business

Choosing a Printer and Copier Maintenance Plan for Small Business

Many businesses have started to limit the amount of printing they do, but some companies simply can’t. If your business relies on its printers and copiers, it can be a real challenge to find a reliable and knowledgeable maintenance provider. Sure, you can rely on the support provided by the manufacturer, but you may find that middling, to be kind. This month, we thought we would provide a few tips on what to look for in a printer/copier maintenance company.

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Doing What You Can to Keep Downtime to a Minimum

Doing What You Can to Keep Downtime to a Minimum

Business is all about making the most of the time that you have available to you, and while some employees are great at doing such a thing, others might have silent roadblocks that eat up minutes or potentially even hours of their days. Yes, downtime is a very real threat for businesses, and while some employers are more concerned with nickel-and-diming employees for the short amounts of time they spend in between tasks, real true downtime is much greater of an issue.

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Protect Your Business Against These Common Security Threats

Protect Your Business Against These Common Security Threats

If anything has been made clear by recent strings of high-profile ransomware attacks, it is that businesses and organizations simply do not take security as seriously as they need to. We urge you to use this opportunity to reconsider your own levels of network security. Are you doing all that you can to keep your data and assets secure? There are countless threats out there, and they all must be addressed (or at least prepared for) in some way.

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Understanding Mobile Device Management

Understanding Mobile Device Management

Often smartphones are a double-edged sword for businesses: on one hand, they are a great money saver if an employee is willing to use their own for business purposes, but this does leave your business vulnerable in a few ways. Fortunately, if the benefits are something you can't function without, the vulnerabilities are simple enough to shore up with something called mobile device management.

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Exploring the Options You Have When It Comes to Your IT Infrastructure

Exploring the Options You Have When It Comes to Your IT Infrastructure

The small business has been really hit hard recently and has been doing some hand wringing about their future IT investments. One of the major considerations is: do you keep your computing resources onsite or do you look to the cloud? Today, we will take a look at this very question.

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Important Variables of a Successful Backup Platform

Important Variables of a Successful Backup Platform

We are consistently adamant that businesses have a comprehensive data backup strategy to help secure its operational continuity. The threat environment in which we find ourselves at the present time only reinforces the importance of such a backup strategy. This month we thought we’d take a few minutes to review what makes a business’ backup platform comprehensive. 

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Smaller Business Have Problems Adopting Useful Technologies

Smaller Business Have Problems Adopting Useful Technologies

Technology adoption can be a major issue for many businesses, mostly due to the variable costs of adding new technologies to a business’ cache of technology tools. For smaller businesses, adding new technologies that will allow them to compete with larger businesses can be even more difficult. Let’s take a look at the adoption gap between larger businesses and smaller businesses and why they are having a hard time closing it. 

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VoIP Can Be a Valuable Piece of the Puzzle

VoIP Can Be a Valuable Piece of the Puzzle

Business owners and managers are always looking to save capital, but it’s hard to do so as the cost of doing business continues to climb. This leads many decision makers to consider cloud-based tools when they are shopping for the best solutions to their business’ problems. The cloud offers several solutions to help the modern business keep their costs down, and one service that can be very valuable is Voice over Internet Protocol (VoIP). VoIP, specifically hosted VoIP, can help you reduce your communications costs in many ways, including:

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Data Privacy and the Increased Focus on Compliance

Data Privacy and the Increased Focus on Compliance

Most companies have some sort of regulation they need to stay compliant to, and 2021 seems to be a landmark year. Over the past year, companies have had to deal with a growing remote workforce, end-of-life upgrades, the development of new privacy laws, as well as the existing regulatory landscape. Let’s take a look at why compliance is important for your business.

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Will Remote Work Persist After COVID-19 Has Passed?

Will Remote Work Persist After COVID-19 Has Passed?

With vaccines for COVID-19 now being distributed around the whole world, small businesses who switched to remote work have a decision to make: should they continue allowing employees to operate remotely if they so choose? Let’s discuss the concept of a hybrid work environment and how businesses manage the still-changing situation.

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Three Technology-Related Questions You Need to Answer “Yes” To

Three Technology-Related Questions You Need to Answer “Yes” To

For most businesses, technology is a complete necessity these days. It’s been proven that, by integrating some technology strategically, businesses can solve major operational problems that many smaller businesses and startups can’t. Today, we will ask three questions about business tech that any technology-savvy individual should know, and explain why you should know them. 

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Videoconferencing Is Going to Be a Core Business Tool From Now On

Videoconferencing Is Going to Be a Core Business Tool From Now On

Businesses spent a lot of time and money in 2020 adjusting to the COVID-19 pandemic. One could argue that many of them didn’t have a plan until it was to the point where either they made one, or their business collapsed. Some collapsed anyway. It has been a difficult year with businesses that have made it through doing the right things and using a set of new tools that allowed their operations to remain effective. Many of these tools will be phased out when the time comes, but one is absolutely here to stay: video conferencing.

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Using Penetration Testing Can Help Avoid Headaches and Might be Required

Using Penetration Testing Can Help Avoid Headaches and Might be Required

Your business’ network is so important that if something were to infiltrate it that doesn’t belong there, it could wreak havoc on your whole company. One way that businesses can get their cybersecurity to a reliable place is through what is called penetration testing. This month, we thought we would briefly describe what exactly penetration testing is and how it can help your business. 

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Useful IT Services that Will Work for Your Business

Useful IT Services that Will Work for Your Business

Managed Services provide endless benefits to any business, no matter the size. Having a “Fix it when it breaks” attitude is an unrealistic way to run your business in an era that is so heavily technology-dependent. Today we dive into the many reasons a Managed Service Provider (MSP) can maximize your investment. 

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Mobility Is Useful, But It Has Some Definite Risks for SMBs

Mobility Is Useful, But It Has Some Definite Risks for SMBs

More businesses rely on their mobile strategies than ever before. For the most part, this uptick in mobility has helped sustain some business at a time when many would be expected to fail, but relying more on mobile definitely comes with some risks. This month we thought we would take a long look at mobility and how it can be a risky proposition for the modern small business.

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Technology is Boosting the Professional Services Industry

Technology is Boosting the Professional Services Industry

Professional services run the world. As a result, it is imperative that they innovate with the times. It is increasingly important that professional services companies keep their finger on the pulse of new technology. Let’s take a look at some of the technology that can benefit professional services companies.

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Building Data Redundancy Is Important

Building Data Redundancy Is Important

Backup strategies vary. Some companies choose theirs for its value. Some back up everything. Some ignore it all together. While we definitely don’t advise the latter, we do understand that it is a financial investment for what is essentially insurance. What’s more effective is building a backup plan that fits the type of data you create and store. 

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Patch Your Software to Avoid Being Breached

Patch Your Software to Avoid Being Breached

In the course of doing business everyone has their own specific responsibilities. One overarching responsibility that all employees need to have today is awareness. The health of a business depends on it. A staff’s failure to properly shoulder their load of security can have an immensely negative result for both the employee and the company. Today, we’re going to explain that when your organization gets breached by hackers, that fault is largely yours.

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