XFER Blog

XFER has been serving the Livonia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

CRM Options that Meet the Size of Your Business

CRM Options that Meet the Size of Your Business

Maintaining positive customer relationships is an extremely important consideration for every business. One of the best tools any business can use is the customer relationship management (CRM) platform. While most CRMs have similar features, some come with more advancements; and higher costs. Today, we will get into what type of CRM you should consider for each level of business.

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Modern Businesses Frequently Rely on These Three Communication Tools

Modern Businesses Frequently Rely on These Three Communication Tools

While various solutions support organizations in their interactions with both employees and customers, three pivotal solutions have become indispensable for today’s businesses. Let's explore these three key solutions.

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The New Year is a Great Time to Audit Your Software

The New Year is a Great Time to Audit Your Software

The end of the year is always a great time to look back on the past and look forward to the future and what it might look like. One way you can do this is by looking to cut out some of the clutter within your organization’s network by examining how often your applications are used and which services you are subscribed to.

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10 Software Tools that Help Build Efficiency

10 Software Tools that Help Build Efficiency

Service businesses, which provide intangible services rather than physical products, often require specific software to manage their operations efficiently and enhance customer service. Some of the most important software for service businesses include:

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Microsoft Improves Teams: Here are Five New and Improved Features

Microsoft Improves Teams: Here are Five New and Improved Features

Microsoft developed their Teams platform to help people collaborate better. Remote collaboration has been on the uptick for several years, but the COVID-19 pandemic made it a regular feature in business processes. Recently, Microsoft has added a few improvements to the platform to help enhance its utility even further.

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There Is a Strategy for Successfully Scaling Your Business Technology

There Is a Strategy for Successfully Scaling Your Business Technology

Scaling your business' technology infrastructure is crucial for sustainable growth. With the right strategies and tools in place, you can effectively optimize your operations and enhance productivity. Let’s delve into key approaches and considerations when it comes to scaling your business' technology.

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Tip of the Week: Batch Create Folders Using Microsoft Excel

Tip of the Week: Batch Create Folders Using Microsoft Excel

We know you don’t need to be reminded that the administrative part of your job is one of the more unpleasant bits, at least one of the more boring parts of your work. One task that is particularly dull is creating different folders for all your employees, projects, and organizational needs. Microsoft Excel, however, makes it much easier to handle this mundane task—and you’ll feel like a pro for using it in this way.

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Get More out of Windows 11 with These Productivity Boosters

Get More out of Windows 11 with These Productivity Boosters

With the latest version of Windows, Windows 11, users can leverage all manner of great productivity-boosting features to take full advantage of the new technology at their fingertips. Let’s look at some of the features that users of Windows 11 can use to make better use of their time with the operating system.

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Leadership Is Key to Get Through Troubled Times

Leadership Is Key to Get Through Troubled Times

Businesses have been put through the wringer over the past couple of years, and for the small business owner, this could have you asking a lot of tough questions. It’s even more stressful because, unlike large enterprises, a lot of the issues are directed at you. This month, we thought we’d take a look at a couple of questions that need to be addressed when going through periods of uncertainty.

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What Types of Software Does Your Business Need?

What Types of Software Does Your Business Need?

Your business uses software to function, but we would like you to consider the role that each of your applications fulfills for your business. Do you have the right amount of software for your company’s needs, or do you have a lot of redundant solutions that only complicate your infrastructure and operations? Today, we’ll discuss the different types of software your company might use so you can make educated decisions about applications you might implement for your needs.

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3 Benefits that Make Software as a Service a Great Choice

3 Benefits that Make Software as a Service a Great Choice

Software is extremely important for businesses, so when you are creating the strategy and roster of applications you plan to use, you need to be smart about it. One way you can make the most out of your technology budget is to consider Software-as-a-Service (SaaS). With SaaS, your business can get the digital assets it needs at a price you can afford. Let’s discuss what makes SaaS so valuable for businesses. 

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Why Your Antivirus is a Critical Element in Your Cybersecurity

Why Your Antivirus is a Critical Element in Your Cybersecurity

We spend a lot of time on cybersecurity, because it is so important for your business. One of the most important parts of any cybersecurity effort is the antivirus. Oftentimes, it is one of those things that once it’s in place, you don’t have to pay any mind to. Unfortunately, like anything else, you need to give your organizational antivirus a little TLC if you expect it to work the way you need it to.

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4 Means of Improving How Productive Your Team Can Be While Mobile

4 Means of Improving How Productive Your Team Can Be While Mobile

Mobile computing has become a crucial part of many businesses. Unfortunately, it isn’t always cut and dry as far as the use of these devices is concerned. Sure, they have proven to be a useful tool, but they also have been known to cause significant distractions. If you are looking for a way to maximize the benefits of mobile computing, these four tips can help you.

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Can You Get By with Consumer-Based Software?

Can You Get By with Consumer-Based Software?

Your business runs on software, whether it’s the systems you implement to get work done or the customer relations management software you use to communicate with the consumers of your goods or services. You’d be hard-pressed to find a business that doesn’t rely on software in some capacity, so it’s not a stretch to say that your business is only as effective as the solutions you implement.

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Automation Makes for Easier Work

Automation Makes for Easier Work

Everyone’s job has some degree of minutiae involved. Not everything can be exciting: I mean even a stuntman sits around for most of the day before his or her death-defying scene happens. This week, we thought we’d go through the importance of these seemingly rote tasks and how instituting technology that allows you to automate more of them can actually help a business accomplish a lot. 

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VoIP is a Great Choice for Businesses

VoIP is a Great Choice for Businesses

Few parts of your technology infrastructure will have such a profound impact on your operations as your communications systems. Whether it’s your email or your phone systems, you’re bound to use them on a daily basis, and you’ll feel a significant deficit in your operations without them. Today we want to look at one particular solution and ask if it’s right for you (hint: it is): Voice over Internet Protocol, or VoIP.

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Image File Types and Their Purposes

Image File Types and Their Purposes

There are all kinds of different file formats for just about anything stored on your computer, but there are a couple of images that you might not immediately be able to tell the difference between. Depending on how the picture is used, the file format can make all the difference. Let’s investigate some of these image file types and what they are best used for. Doing so may help you make better decisions as you go about your daily tasks.

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Tip of the Week: How to Hide or Remove Desktop Icons

Tip of the Week: How to Hide or Remove Desktop Icons

Your Windows desktop can often get cluttered with icons, so it is helpful to have the ability to show or hide them so you can keep your focus on the task at hand. Let’s discuss how you can do this with your Windows PC.

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A Brief Overview of Google Workspace

A Brief Overview of Google Workspace

Productivity suites are a dime a dozen, with Microsoft Office being perhaps the most well-known. However, there are plenty of other options out there, such as Google Workspace. How does Google Workspace hold up as a solution for productivity compared to its competition? Let’s take a look!

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Avoid Productivity Speedbumps with the Right Software

Avoid Productivity Speedbumps with the Right Software

Productivity is at the heart of running a successful business, but it’s not always apparent to employees how their effort translates into value for the company. Is there a way to use technology to help fuel productivity and ensure employees understand the value that their productivity provides to your organization? The right tools can eliminate barriers to productivity and allow your employees to reach their full potential.

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