XFER Blog

XFER has been serving the Livonia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Get the Most from Your IT Budget

Tip of the Week: How to Get the Most from Your IT Budget

As any business owner knows too well, a budget is a very finite thing - and this can seem to be doubly the case when trying to budget for your business’ technology. Fortunately, there are also a few ways that technology can help you save some capital. Here, we’re offering some tips to help you reduce the financial toll of your business’ IT.

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Budgeting for IT Can Benefit Your Business’ Bottom Line

Budgeting for IT Can Benefit Your Business’ Bottom Line

Your business depends on a budget to come out in the black at the end of the fiscal year, and the way you invest that budget will have a considerable impact. As you create this budget, your IT needs to be one of your top considerations - after all, it is what effectively powers the modern business. Here, we’ll discuss how diligently incorporating your IT into your budget can help your business be more successful down the line.

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Is Your Cloud Solution Actually a Money Pit?

Is Your Cloud Solution Actually a Money Pit?

The cloud has proven to be an extremely useful tool for the modern business. Not only does it provide anywhere-anytime access to applications, processing, storage, et al; it also delivers those products as a service, allowing you to budget for recurring costs rather than major upfront ones. This provides your organization with functional, supported, and secure computing environments that eliminate a lot of the support costs that traditional computing environments require. It sounds like a perfect scenario for small and large businesses alike, but things aren’t always what they seem, as a lot of cloud users have found that they have incurred several hidden costs by using cloud platforms. Today, we take a look at these hidden costs.

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Is Cloud Waste Eating Away at Your Company’s Bottom Line?

Is Cloud Waste Eating Away at Your Company’s Bottom Line?

Have you ever heard the phrase, “Too much of a good thing becomes a bad thing?” Well, there’s a hint of truth to this, especially in the business world. Just because your cloud solution allows your business to store a huge amount of data in the cloud, doesn’t mean that you are getting the best return-on-investment. In fact, you might just be unknowingly wasting resources that would be better used elsewhere.

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Your Guide to Getting Started With the Cloud

Your Guide to Getting Started With the Cloud

If we asked you to think of a business technology that doesn’t take advantage of the cloud in some capacity, would you be able to come up with one? Cloud computing has become a part of almost every business endeavor, and for good reason. SMBs can leverage the cloud for any number of services or solutions, including email, data storage, server virtualization, and so much more.

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4 Reasons Why The Cloud is a Smart Business Decision

4 Reasons Why The Cloud is a Smart Business Decision

The cloud is a great way to make services and solutions available to your employees anytime, anywhere. There are now plenty of ways to leverage out the cloud for the benefit of your business. Here are four such ways:

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Outsourced IT is Specially Designed for Businesses that are Stretched Too Thin

Outsourced IT is Specially Designed for Businesses that are Stretched Too Thin

Running a business is challenging, especially when it comes to juggling your assets and your IT budget. That’s not even mentioning managing your workforce, or delegating tasks out to those who are qualified to perform them. While you’re busy with all of these responsibilities, chances are that there will always be one task within your organization that’s better handled by a professional: your IT management.

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3 Compelling Reasons to Cut Your Traditional Phone Line

3 Compelling Reasons to Cut Your Traditional Phone Line

The traditional telephone system has been a staple in the office for decades. However, your typical landline telephone system hasn’t aged well, and has been left relatively useless in the wake of better, more flexible solutions, that are designed to save your business money. Voice over Internet Protocol, or VoIP, is a great tool that can be used to improve your business’s ability to grow.

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6 Common Pitfalls Prevented by Modern Managed Services

b2ap3_thumbnail_solutions_for_business_400.jpgYour data is the foundation which your business is built upon. It only makes sense that someone should be overseeing it. If the wrong person were to handle your company’s IT, it could have disastrous consequences. Resolving common IT problems can allow your business to operate at a much greater velocity, putting an end to time-consuming and costly annoyances. Here are six common issues that managed IT services can prevent.

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What Do You Look for in a Cloud Service Provider?

b2ap3_thumbnail_cloud_computing_400.jpgThe cloud is the next big thing for some businesses, but a lot of the time, there are too many options thrown at them all at once. They aren’t sure what the best path is for their business. A cloud solution can provide your company with a lot of benefits, but you want only the best for your business.

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4 Benefits of Virtualizing Your Desktop

b2ap3_thumbnail_hosted_desktop_solutions_400.jpgDesktop virtualization isn't necessarily a new subject, but it is something that has been growing in popularity over the past few years, and it's easy to understand why. Instead of keeping your desktop in physical form on your computer, it's becoming more reliable to just keep it safe and secure on a hosted server. This takes care of most physical problems that computers often deal with, such as a sudden crash or old age.

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Landlines Shouldn’t Make You Call Out For Help - Get VoIP!

b2ap3_thumbnail_this_is_voip_400.jpgAs technology grows more and more complex, the usefulness of your business's landline is declining. There are just plain better ways of communicating - cell phones are much more portable, and the Internet allows people to communicate with others while taking care of other work. One of the best ways to communicate over the Internet is by using Voice over Internet Protocol (VoIP), which provides the best of both worlds for those stuck in the landline age.

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Avoid These 3 Bad IT Service Traps

b2ap3_thumbnail_it_traps_400.jpgIt takes a special kind of person to give great customer service. If someone can't pick up on social cues, or if they have a low tolerance for repetitive questions, they will end up offending a lot of customers. To assist our clients with their IT problems, we make sure to hire the most helpful customer service representatives that we can find.

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Gain the Technological Advantage when Starting a New Business

b2ap3_thumbnail_start_button_400.jpgStarting a new business is a huge undertaking that's highly demanding. Wishy washy people need not apply. An individual starting a new company will need to take into consideration every possible scenario and make plans for it as best they can. Taking advantage of the right technology from the very beginning will make starting a new business much easier.

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4 Important Considerations to Make When Shopping for a Server

b2ap3_thumbnail_choose_the_server_that_works_best_400_20140206-210636_1.jpgDue to the irreplaceable nature of data, server units may be your company's most important assets. Therefore, when it comes time to purchase a new server, you will want to make sure that your new unit will be exactly what your business needs. Getting a model that's too small or too powerful can be costly. Here's what to look for when purchasing a new server.

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The Benefits of a Simplified Communication Solution from VoIP

b2ap3_thumbnail_benefits_of_voip_400_20140206-210210_1.jpgSimplifying a complicated procedure is a sure way to get ahead. An enterprise's communication system can be extremely complicated with everything a business needs out of it. Voice over Internet Protocol, aka VoIP, is a solution that can simplify your entire communications system. Simplifying something major like communication will benefit your business in many ways.

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How IaaS is Shaping Modern IT

b2ap3_thumbnail_iaas_and_your_business_400.jpgThe International Data Corporation (IDC) recently stated that the fastest growing sector of cloud computing is Infrastructure as a Service (IaaS). IaaS allows technology end users to use Internet connections to tap into entirely virtualized computing systems in order to get their work done. This cloud service is changing the way we do IT. Is it time for your business to join in?

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The 4 Best Things about Remote Support

b2ap3_thumbnail_rsupport400.jpgIf you've never taken advantage of remote support to remedy an IT problem, then you're likely doing IT support the hard way by having a technician physically take care of every issue. While it's always nice to chat with your friendly tech, you may be able to save yourself a whole lot of time and money by taking care of the issue with remote support.

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Only 25% of U.S. Homes Will Have Landline Telephones by 2015

b2ap3_thumbnail_tincan400.jpgWired telephone service, also known as the Public Switched Telephone Network (PSTN), is seemingly nearing their extinction. This is thanks to the more economical and convenient Voice over Internet Protocol (VoIP) telephone option. Until recently, nearly every American home was connected to the PSTN, but by 2015, this option will see a 75% decrease. What does this mean for your business?

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Every Move You Make VoIP Presence Will Be Watching You

b2ap3_thumbnail_busyman400.jpgAs a busy person, you're constantly on the move. The downside of being busy is that you sometimes miss important phone calls, even if you there are a dozen different ways to reach you. VoIP provides you with a solution to help you never again miss a call with a feature called Presence.

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