XFER Blog

XFER has been serving the Livonia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Often Should You Train Your Team on Cybersecurity?

How Often Should You Train Your Team on Cybersecurity?

Cybersecurity is an important part of running a business, especially in today’s age of ransomware and other high-profile hacks. It stands to reason that you periodically assess how effective your security practices are and how well-prepared your team is to respond to threats, but how often should you do so? Let’s take a closer look.

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Clean Up Your Computer with These Digital Clutter Practices

Clean Up Your Computer with These Digital Clutter Practices

Computers are supposed to make life easier, and in a lot of ways, they do. However, using a computer can get complicated at times, especially when you are working with tons of files, applications, and resources on a daily basis. This can lead to a ton of digital clutter, which can be counterproductive and time-wasting. Let’s learn about how you can reduce digital clutter on your work PC.

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Use the SMART Model to Set Actionable Goals

Use the SMART Model to Set Actionable Goals

When you started your business, you had a specific goal in mind. You wanted to prove something, to create something worth sharing with the world. We all have goals and aspirations, but it’s not always clear what the best path toward those goals is. Using a simple framework, you can maximize your odds of success and set great goals that you are much more likely to achieve long-term.

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Improving Your Business Communication for the New Remote Normal

Improving Your Business Communication for the New Remote Normal

The fact that many of their workers never see each other has led to some interesting shifts in the way that businesses approach communications. They used to just walk across the room and have a conversation, but as people try to make sense of the hybrid work environment, communications will continue to be a key. Let’s take a look at how your internal and external communications strategies will change to meet the needs of your roving workforce. 

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Taking a Close-Up Look at the 3-2-1 Backup Rule

Taking a Close-Up Look at the 3-2-1 Backup Rule

Data, at least nowadays, effectively makes the world go ‘round. Data is responsible for powering the operations that a business needs to undergo if it is to survive. This—as you may imagine—makes data incredibly important for businesses of all sizes to protect.

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Automation Can Bring a Your Business Serious Value

Automation Can Bring a Your Business Serious Value

Today’s business is always searching for a leg up, and this often means doing what it can to improve their operational efficiency. Companies can approach this in several ways. They can try to cut out redundancies, they can invest in training, or for many businesses, it means leveraging innovative new technological tools that are designed specifically for this purpose. 

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How to Improve Your Business with Solid IT Practices

How to Improve Your Business with Solid IT Practices

Technology is important to most small businesses today, especially when looking to improve it affordably. That’s why when making technology decisions, you should consider the following solid practices.

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Checking a Website's Safety from Its Google Result

Checking a Website's Safety from Its Google Result

Google search is synonymous with searching the internet, but that hasn’t stopped them from constantly innovating the service. One of the most recent updates is to give users more context for the content that returns on search results. This works to protect users from potentially clicking on websites that could contain threats. Today, we discuss this innovation and how it will look to the end-user.

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Why Redundancy is EVERYTHING for Data Backups

Why Redundancy is EVERYTHING for Data Backups

With a business’ data being such a priority nowadays, protecting it against all circumstances needs to be appropriately attended to. One fundamental component of this protection is the implementation of a proper backup strategy. Let’s go over the most foundational element of a successful backup, and how we recommend businesses to accomplish it: redundancy.

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There’s Scheduling, and Then There’s SMART Scheduling

There’s Scheduling, and Then There’s SMART Scheduling

A schedule has long been the tool of choice for businesses to uphold their productivity, despite the challenges that managing everyone’s schedule can often present. Fortunately, today’s cloud solutions provide a means to overcome these challenges. Let’s explore the idea of smart scheduling and how it can make your entire process so much simpler.

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Windows 7 Should Be Long Gone

Windows 7 Should Be Long Gone

Windows 7 was the most popular operating system Microsoft ever created. It’s so popular that months after the software giant officially retired their record-breaking OS, some businesses continue to use it. Today, we will take a look at why some businesses haven’t moved off of Windows 7, and what effect it could have on their company.

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How to Set the Tone for Workplace Collaboration

How to Set the Tone for Workplace Collaboration

Collaboration—one of the more popular workplace buzzwords you hear nowadays, it serves a very important function for any successful business. Therefore, establishing healthy collaborative processes should be considered a priority in any establishment’s operations.

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Improve Your Business With These Documentation Practices

Improve Your Business With These Documentation Practices

With the amount of technology that the modern business relies on today, each business needs to maintain comprehensive documentation outlining it. As a managed service provider, we can provide an expert perspective on what needs to be included in this documentation. Let’s get into it.

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Protect Your Personal Information when Using FinTech

Protect Your Personal Information when Using FinTech

For decades you had to go into a bank to complete your transactions. Today, you can do most everything you need to do without stepping into one. Between online banking and now FinTech-fueled mobile apps more people than ever are avoiding the bank. In fact, a study from Bank of America found that 62 percent of people are now using some type of digital banking or financial services. Today, we’re going to give you a few ways you can protect yourself when using mobile banking apps. 

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How to Create a Useful Employee Handbook

How to Create a Useful Employee Handbook

If your procedures and policies aren’t currently documented, they need to be. A written policy and procedure guide can help keep your team up-to-speed on the expectations that you have of them. Consider it a quick and easy reference for your employees to use to answer their questions. In light of this, here’s some tips to keep in mind as you put together your business’ employee handbook.

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People Have Been Working From Home Longer than You Think

People Have Been Working From Home Longer than You Think

Working from home isn’t new, but with the COVID-19 pandemic sparking public health fears many businesses decided to move their operations offsite. For much of the past decade remote work was an available strategy for business, but many business owners feared it would give them a lack of control over their workforce, and therefore was largely ignored. This was despite remote work being a strategy people have embraced for a long, long time. Today, we take a look at the history and progression of working from home.  

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Keep the Pandemic from Plundering Your Profitability

Keep the Pandemic from Plundering Your Profitability

As the COVID-19 pandemic rages on, affecting hundreds of thousands of people, and keeping hundreds of millions at home, the beginnings of recessionary fear have begun to hit small businesses. Today, we will go through a few elements that will help you get your business through this (and many other) anxious times. 

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You’d Be Surprised How Insecure Some Healthcare Providers Are

You’d Be Surprised How Insecure Some Healthcare Providers Are

The healthcare industry is in a difficult position. Despite the utility that connected devices present to medical providers, the Bluekeep vulnerability makes it seem as though connected devices aren’t a wise solution for many to use… and there’s nobody these organizations can blame but themselves.

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How to Encourage Collaboration in Your Place of Work

How to Encourage Collaboration in Your Place of Work

Collaboration: it is the gold standard of teamwork that so many businesses seek. If your employees aren’t naturally drawn to the idea, however, there are some ways that you can help to sell the concept. Let’s discuss a few of the ways that you can coax your users into collaborative behaviors.

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Is there a Difference Between Restarting and Just Turning It Off?

Is there a Difference Between Restarting and Just Turning It Off?

In a word, yes. Sure, there’s the obvious difference in that one leaves you with a computer that is turned off while the other results in it being turned on again, but there are other important differences that are present behind the scenes. Let’s go over a few of these differences, and how they impact when you should restart your computer versus when you should shut down completely.

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