XFER Blog

One of the best things about technology is that it does quite a bit to level the playing field. Smaller businesses can effectively do the work of larger enterprises because they have access to similar technologies. Additionally, technology goes a long way toward helping businesses manage their customer relationships, a key component to any revenue-seeking endeavor. This month we thought we would put together a list of four technologies every small business can use to manage their business and compete in their market.

Any successful business likely has some kind of relationship with at least a few vendors as it likely depends on their services and available technology and supplies. Having said that, it can be truly challenging to juggle all these providers. How is it that this challenge can be overcome?

No business can be successful without collaboration. As such, businesses invest heavily in tools which facilitate effective collaboration for their employees. Let’s take a look at some of the variables that can contribute to an effective collaboration strategy, as well as how you can promote collaboration in the workplace.

Your relationships with your customers and clients are reliant on one thing more than any other: communication. In order to optimize this communication, many businesses are leveraging technology solutions, and are enjoying a variety of operational benefits as a result. The question is: Is your business one of them?

Every organization depends on their information systems to be up and available when they need them. Some businesses simply can’t function at all without them. When a business inevitably needs to patch their software or perform other maintenance, it can cause problems when employees need these systems to be available. This month, we’ll talk about the strategy behind proactive IT maintenance and how it helps businesses avoid downtime in multiple ways. 

Business communications, which is the succinct way to say the sharing of information between people both internal and external to a company, is a key player in that company’s success. Here, we’ll analyze the different types of communication that a business could leverage, and the solutions that best enable them.

With many people choosing to work remotely, and businesses more or less embracing the idea of employing mobile teams, the tools and strategies needed to keep your business’ data and infrastructure safe could be new to your business, but for the most part many of them are actions that any organization looking to secure their IT would take. Let’s take a look at some of the strategies used to secure remote endpoints.

Instant messaging can solve a lot of problems for small businesses, and it can make for a much more dynamic work environment compared to the passive one created by sending endless emails. However, this is only true if you are using instant messaging correctly. How does one go about doing that?

Ransomware is an incredibly disruptive threat that can put your business at risk, but it is increasingly becoming not just a fiscal risk to organizations, but also to the physical health and wellbeing of communities and individuals. The Federal Bureau of Investigation has issued a warning that should have everyone concerned about the future of ransomware attacks, not just in business, but in everyday life.

It hasn’t been too long since connectivity required an actual physical connection between the connecting endpoints, making a wired connection the de-facto option for businesses. However, now that wireless connectivity is so widely available, businesses now have a choice… but which is the better option? Let’s compare some of the pros of each to make the answer a little clearer.

With the Internet of Things taking the world by storm, it’s no surprise that many businesses are attempting to leverage it to their advantage. However, implementing these devices into your operations comes with its fair share of risks and challenges. Let’s discuss some of the ways you should consider implementing the Internet of Things for your business, as well as what you must consider when building your IoT strategy.

Customer Relationship Management (CRM) software is an especially useful solution for any business to utilize, as long as they do so with a strategy in mind. Let’s go over why this strategy is so important, and how it should be shaped.

For much of the past decade, data privacy has been a big issue. Ever since information was unveiled on how major tech companies (and other companies) use the information gleaned from their users, there has been a cross-section of people who have started to fight back against it. Unfortunately for Americans, this hasn’t resulted in an overarching data privacy law that protects people and their personal data. This month, we’ll take a look at the data privacy environment and discuss why there haven’t been any moves by U.S. lawmakers to protect data privacy.

Voice over Internet Protocol, or VoIP, is one service that just about any business can use to their advantage. It’s a fact that the traditional telephone systems used by companies for years have not aged particularly well, and VoIP offers them an alternative solution that is both dynamic and more flexible. Let’s dig into some of the benefits your company can find from a well-timed and well-planned switch to a VoIP solution.

Businesses have always attempted to optimize productivity for their employees in a variety of ways, but there are certain distractions that will always persist–especially in today’s incredibly connected world. One of these distractions is social media, and it creates the illusion of productivity when, in reality, it’s really not helping much.

When we tell you that it’s a best practice to implement complex passwords for your business, do you know what exactly a complex password is? The truth of the matter is that secure passwords are a little confusing, and the standards continue to shift back and forth. Let’s examine some of the industry-standard best practices for implementing secure passwords and how your organization can go about doing so.

Of any operational strategy, collaboration is both the simplest to set up and the most difficult to master. The organizations that do, stand to benefit greatly from the massive amount of efficiency that is created, and the productivity that results from it. The organizations that struggle with it,won’t be as efficient and that typically means costs will rise. Let’s take a look at some of the ways businesses can work toward collaborative mastery.

Companies hire many talented individuals for many different types of positions, but one way that some organizations choose to amplify their operations is through proper outsourcing. This practice can be invaluable for businesses that want to take things up a notch and adjust the way they operate for the better.

These days it can seem like the gap between small business and large enterprise is so massive that it is impossible to close, but the truth is the exact opposite. Through the smart application of business technology, you might be surprised by how much you can improve your operations and stand out from the crowd. It all boils down to tracking your business for analytics, ensuring that you provide an excellent service or experience to your customers, and implementing the right technology solutions.

In today’s business world that is so reliant on technology, there are few issues more disruptive than a computer that is not working properly. When your computer stops working and you have no clue what to do next, who is first on your calling list for assistance? Do you have someone on-hand who can resolve your technology problems?