In today’s business world that is so reliant on technology, there are few issues more disruptive than a computer that is not working properly. When your computer stops working and you have no clue what to do next, who is first on your calling list for assistance? Do you have someone on-hand who can resolve your technology problems?
The answer for many small businesses is a resounding “no,” either because they don’t have a dedicated IT department or a go-to technician for these types of problems. Even if they do have an in-house technician, it’s likely that they have their hands full with countless other issues that need addressing on a day-to-day basis, leading them to grow burnt out or simply unable to resolve the issue in a timely manner.
Worse yet, some businesses completely ditch the idea of having an in-house technician and expect their employees to take care of their technology themselves. This might appear to solve the problem on the surface, at least in the short term, but this is a very bad idea. If someone handles technology the wrong way or breaks components, you’ll have to replace them, a prospect which leads to even more costs on your end. It also makes more costly and downtime-causing problems more likely.
Businesses do, however, have options like outsourcing computer repair through XFER. You can think of our services like the Netflix of computer repair; you pay a standard monthly fee for a trained, certified, and knowledgeable computer technician who can take care of your technology problems for you. With access to a resource like this, your staff can go about their daily tasks with little worry about their productivity being derailed by seemingly random and disruptive computer issues.
Some issues are not necessarily hardware-related and can be solved remotely without a technician visiting your place of work, but hardware issues themselves will likely require an on-site visit. Whatever the circumstances, we are confident that XFER can help you address your computer repair needs.
To learn more about our managed service offerings, reach out to us at 734-927-6666 / 800-438-9337.