One of the most frustrating technologies for most small to medium-size businesses is cloud connectivity.
Connectivity is getting faster and faster every day. As speeds increase, prices are decreasing, resulting in a virtual race to zero dollars in the marketplace. Of course, prices will never reach the zero level but they are decreasing on a rapid basis. This means that more bandwidth is available at lower cost for all companies in the market. The problem is that faster Internet speeds do not necessarily translate into better performance for the end-user. This typically occurs because the local area network (LAN) is not properly configured to the usage patterns of the company. It also can occur if your provider is not delivering the speed the contracted for, and numerous other reasons that are not so easy to identify.
Regardless of whether your company relies on the cloud or on premise-based equipment for your operations, the need for fast Internet conductivity is still there. In many cases it is the backbone of the operation. For example, delivery of voice on analog lines is being phased out rapidly by all carriers. This means that most companies will need to look to alternatives such as VOIP in the not-too-distant future. Similarly, traditional software purchases that are placed on local machines are being replaced by cloud-based alternatives such as Microsoft 365 which is used for both email and the popular suite of Microsoft office programs (Word, Excel, etc).
Navigating through this new world of change requires a level of expertise that most small to medium-sized businesses just don’t have. They therefore rely on product vendors and circuit carriers for alternatives. Many times, while the alternatives may be good ones individually they do not come together in a way that provides a complete solution for the customer.
Here are the 4 steps to consider when adding, upgrading or changing carriers:
XFER offers a 3600 Approach to evaluate your business and help you navigate the 4 steps, and more.
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