After our last article, you should now have a strategy in place for your move to a cloud-based phone system and should have managed to get all the right stakeholders involved. But now you have to execute that plan.
Fair warning: this is where some companies get stuck. A plan is one thing, but the ability to execute said plan is another entirely. Without the right tools and people, you can find yourself unable to properly and successfully transition to a cloud-based phone system.