XFER Blog

XFER has been serving Michigan since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP and Other Business Phone Options

VoIP and Other Business Phone Options

Telephones have been around for so long that nobody alive today lived in a time where they weren’t in use. While the general use for the telephone has remained the same, the major difference between older telephone systems and many of the telephone platforms available today is how they are deployed. Businesses have more options for telephone services today than they have ever had before, and with so many options at your disposal, we’re happy to help you weed out the right one for you.

Selecting the Right Type of Phone
It might be tempting to discredit the importance of telephony for your organization, but you should resist this notion. Businesses still rely on the phone to communicate both internally and externally, and eliminating it can create a situation where your clients have one less way of getting in contact with you. Therefore, the importance of the telephone in the office cannot be understated, as your reputation with your patrons hangs in the balance. As you can imagine, there are several different kinds of phones out there, each with their own pros and cons. It’s up to your organization to determine which solution best suits your needs.

Landline
For a long time, the landline was the only kind of telephone solution for businesses. This utilizes the connections provided by a telephone company which consisted of private branch exchange (PBX) hardware in the office. This would give businesses the option to create extensions for employee and office, as well as opportunities for other services like call transferring and directories. Even though these are so familiar, many organizations are ditching landlines in favor of other solutions that are more flexible and efficient. It just so happens that the Internet and all its developments are much better at accommodating the needs of businesses, including new telephone solutions.

Virtual Phones
A virtual phone system can be considered a middle ground between the traditional form of telephony and a Voice over IP system. Incoming calls can be processed through a traditional telephony method, and they are then forwarded to the right employee through a VoIP system. This gives a business with both in-house employees and remote workers the opportunity to unify their communications. Additional features can also be added in for a more dynamic solution.

Voice over Internet Protocol
Voice over IP is a system that aims to cut out the need for traditional telephone solutions entirely. VoIP fully utilizes the Internet connection of your organization’s office to fulfill all of its telephony needs. The right solution can give your business all it needs to be functional on any device from a desktop to a mobile device. There are some different ways to use VoIP, so you’ll want to make sure you select the right method out of the gate to get the best return on your investment.

  • An in-house VoIP system will be an expensive up-front cost, as the equipment needed to host the system can be quite taxing on any normal budget. There will also be a monthly fee for the components needed to make calls, and any maintenance the solution requires must be administered by your in-house staff. The benefit to all of this is that you’ll have complete and total control over your business’ telephone system--something that no other solution can offer.
  • A cloud-hosted VoIP system means that everything is taken care of so your organization can instead focus on remaining productive with your time. This means that there is no need to buy hardware or maintain it on your end. In the event your phone system goes down, the provider is the one responsible--not you--meaning that you’ll be somewhat reliant on others, but the productivity spike can mean all the difference. In the event your Internet goes down, you’ll also be left without service, but again, this isn’t something that’s directly yours to influence.

It’s easy to see why VoIP is such a great solution, but is it right for you? Find out by giving us a call at 734-927-6666 / 800-438-9337.

How You Can Get Microsoft Office Certified
SMB Human Resources and Payroll Find a Home in the...
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Friday, February 22 2019
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Security Technology Tip of the Week Privacy Microsoft Internet Cloud Best Practices Saving Money Backup Workplace Tips Software Business Computing Managed Service Provider Hosted Solutions Hackers Data Small Business Google Mobile Devices Hardware VoIP Productivity Mobile Office Network Security Malware Gadgets Email Quick Tips Efficiency Network IT Support Innovation IT Services Business Management Social Media Business Business Continuity Smartphones Miscellaneous Server Upgrade User Tips Virtualization Communication Communications Disaster Recovery Windows Data Backup Computer Managed IT Services Microsoft Office Users Smartphone Data Recovery Browser Mobile Device Management Passwords Android Holiday Save Money Marketing WiFi Internet of Things Ransomware Tech Term Outsourced IT Alert Artificial Intelligence BDR Mobile Computing Vendor Management Cybercrime Cloud Computing Remote Monitoring Chrome Router Productivity Operating System Windows 10 Computers Bring Your Own Device Apple BYOD Automation Cybersecurity Information Technology Avoiding Downtime IT Solutions The Internet of Things Managed IT Services Collaboration Firewall Telephone Systems Going Green Spam Health Current Events Big Data History Remote Computing Best Practice VPN Trending Phone System Wireless Technology Application Printer Facebook IT Consultant Hacking Social Engineering Proactive IT Employer-Employee Relationship Budget Excel Mobility IT Support App Lithium-ion Battery Bandwidth Mobile Device Money Office Windows 10 iPhone Training Mouse Recovery Content Filtering Private Cloud Business Managament How To Networking Fax Server Unified Threat Management Office 365 Encryption Business Intelligence Applications Maintenance Windows 8 Phishing Two-factor Authentication Customer Relationship Management Google Drive Hard Drives File Sharing Data Protection Blockchain Managed IT User Error Word Save Time Value Sports Humor Data Security Outlook Apps Tutorials Website Virus Redundancy Law Enforcement Access Control Gmail PowerPoint Antivirus Settings Analytics Information Software as a Service Downtime Analysis Scam Memory Managed Service Network Congestion Hacker Social Inbound Marketing Conferencing Vulnerability Connectivity Tablet Administration Wi-Fi Search Identity Theft Twitter Social Networking Office Tips Digital Payment Document Management Computer Repair Data Management Streaming Media Risk Management Voice over Internet Protocol Compliance Flexibility IT Management Servers Entertainment Saving Time Administrator Retail Machine Learning Human Resources Tech Support SaaS Net Neutrality Biometrics Content Management Infrastructure IT service Unsupported Software Best Available Paperless Office OneNote Data storage Display Update Bluetooth Business Technology eWaste Internet Exlporer People Data Storage Keyboard Telephony PDF Samsung Touchscreen Comparison USB Windows 7 HaaS End of Support Robot Google Docs Safety Virtual Assistant Work/Life Balance Data Breach Government Online Currency Botnet YouTube Workers Point of Sale Healthcare Meetings Recycling Video Surveillance Education Telephone System Credit Cards DDoS Webinar Statistics Solid State Drive Data loss Help Desk IBM Skype Piracy Black Market Programming Smart Tech Leadership Fraud Spam Blocking Instant Messaging CES Augmented Reality Intranet Environment Cleaning Password Running Cable IT Plan Wireless Physical Security Public Cloud Computer Accessories Wearable Technology Backup and Disaster Recovery Tip of the week Amazon Colocation Storage Windows 10s eBay Laptop Safe Mode Business Owner Licensing SharePoint Windows 8.1 Update Nanotechnology Remote Worker Virtual Reality Tools Shadow IT HVAC Security Cameras Charger Cast WIndows 7 Google Search Alerts Telecommuting Practices HIPAA Sync Cables Hybrid Cloud Search Engine Hiring/Firing Macro Printer Server Shortcut Windows Server 2008 Amazon Web Services IaaS Computing Infrastructure Addiction Virtual Private Network Co-managed IT Worker Commute Text Messaging Touchpad Debate Accountants User Relocation Wiring Hosted Solution Bloatware Gaming Console Password Manager Legal Enterprise Content Management Employee/Employer Relationship Computer Care Managing Stress Domains ISP Work Station Software Tips Remote Work Hosted Computing Proactive Science Unified Communications Students Bing Monitor Online Shopping Cache Project Management Audit Staff Devices GDPR Netflix Entrepreneur Business Mangement Password Management File Versioning Inventory Remote Monitoring and Maintenance Tablets Start Menu Theft Shortcuts Root Cause Analysis Smartwatch Data Warehousing Specifications Reputation Hiring/Firing Regulations Evernote Internet exploMicrosoft Wireless Internet Warranty Computer Fan Windows Media Player Virtual Desktop Digital Signature IT Security IoT Supercomputer HBO Thought Leadership E-Commerce Cost Management Travel Criminal NarrowBand Print Server NIST Multiple Versions Remote Support Line of Business Upgrades Analyitcs Webcam Mobile Cortana Uninterrupted Power Supply nternet Crowdfunding Electronic Health Records eCommerce Employee Millennials Customers Knowledge Wireless Charging Advertising Wire Microchip FENG Customer Service Multi-Factor Security Strategy Frequently Asked Questions Distributed Denial of Service Files Company Culture Content Filter Camera Patch Management Chromecast Law Firm IT Cryptocurrency Consultant Restore Data Authentication MSP 360 Emails Professional Services Google Apps Vendor Screen Mirroring Digital Signage PC Care Workforce Scheduling Flash Fiber-Optic Notifications LinkedIn Smart Office Electronic Medical Records Cameras 3D Lifestyle Insurance Printers Transportation How to Congratulations Television Troubleshooting Webinar Techology Cryptomining Benefits Automobile Public Computer IT solutions Employer Employee Relationship CrashOverride Smart Technology Books Loyalty Experience Two Factor Authentication Battery Content Emergency Video Games Music Worker Audiobook Regulation Scalability Thank You Assessment Rootkit Politics Utility Computing

Sign up for our Newsletter!

  • Company Name *
  • First Name *
  • Last Name *