The traditional telephone system has been a staple in the office for decades. However, your typical landline telephone system hasn’t aged well, and has been left relatively useless in the wake of better, more flexible solutions, that are designed to save your business money. Voice over Internet Protocol, or VoIP, is a great tool that can be used to improve your business’s ability to grow.
Instead of using telephone lines to send and receive calls, VoIP takes advantage of your Internet connection to transfer your voice. Most businesses already have an Internet connection in their office, so it makes more sense to cut costs and eliminate telephony expenses, when they’re not something that you explicitly need.
Differences Between VoIP and Traditional Telephony
If your business doesn’t already utilize VoIP, it should, especially considering the fact that you can significantly cut down on operational costs. Here are some of the main advantages that you can expect to receive from a comprehensive VoIP solution, and how it can improve operations:
- Additional features: A traditional telephone system may support services like caller ID, user blocking, call forwarding, and conference calling, but VoIP provides other services that are designed to improve collaboration. Unlike the traditional phone, VoIP can be both a hardware or software solution, allowing your users to either call on a physical phone component, or a software-based VoIP app that can be accessed on your device, be it desktop, laptop, or smartphone. As long as you have an Internet connection, you can use your work phone number from anywhere. Some VoIP solutions even offer video conferencing, which allows for instantaneous “face-to-face” communication.
- Decreased costs: Paying for both a landline telephone and an Internet connection is just silly. Landlines are often bundled with other services that you may not want or need, which can put unnecessary strain on your budget. If you use VoIP, you’re basically using something that you already have: your Internet connection. This helps to minimize costs, especially for long distance calls.
- Flexibility: Is your business growing? Are you adding new users left and right? Traditional phone lines take a huge amount of work to set up, especially if your workforce is growing quickly. Besides, adding new phone lines can often mean a major remodeling project, which is expensive and unnecessary. With VoIP, you don’t have any of these problems. All you need is an Internet connection, and the necessary bandwidth to sustain the traffic.
If your business needs a solid new communications solution, VoIP can be a valuable asset that can save you money and headaches in the long run. To learn more, give us a call at 734-927-6666 / 800-438-9337.