XFER has been serving Michigan since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managing Your Business’ Communications

Managing Your Business’ Communications

With business communications, there is no room for complications that could work to completely derail your organization. Do you know the best way to take full advantage of your business’ communication solutions, and which technologies can help you facilitate this level of productivity? This month we take at some of the most utilized business communications tools and ways to leverage them properly.

Mobile Devices
How many of your employees bring a smartphone or a tablet into the workplace? What about laptops? There is this mindset in the business world that mobility is equal to more productivity, but this isn’t necessarily the case. While you can certainly get more done in the workday, this mobility also comes with security issues that make networking much more complex. Naturally, the more devices accessing a network, the more access points for potential threats to slip past your defenses.

What your business needs is a Bring Your Own Device policy (BYOD) that encompasses any employee-owned devices used on your organization’s network. The ideal BYOD policy will maximize security while retaining the employees’ ability to be productive. The ideal policy will allow for blacklisting and whitelisting apps, user-based access to critical data, and the option to remotely wipe lost or stolen devices clean of company data.

Telephone Systems
Does your organization have a set and uniform telephone solution? This is something that is important for any professional business entity. You don’t want your employees to use their personal telephone numbers to conduct company communications. You could potentially lose contacts and give false contact information to co-workers or employees, which is why you need a centralized telephone system with a directory of all available contacts and phone numbers.

Hosted VoIP is the system that you need to ensure your company has a centralized phone system. Voice over Internet Protocol takes advantage of cloud-based applications that can be accessed easily through an Internet connection. Since all you need is a desktop (or mobile) app and an Internet connection, it’s a much more flexible service that costs less than traditional phone systems and on-premises PBX interfaces.

Email management is a critical part of managing a business--especially since correspondence is something that’s required for any business, big or small, regardless of industry. You run into many of the same problems with email as you do with phone communication. You want to have a centralized email system put into place so that you don’t have your employees using their own personal email addresses for correspondence. This can lead to frustrating miscommunication and mishandling of important information.

XFER can help your business implement a hosted email solution that’s perfect for your business’s needs. We can even help you make sure that your team knows all of the ins and outs of using their company email addresses properly. To learn more, reach out to us at 734-927-6666 / 800-438-9337.

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