XFER Blog

XFER has been serving the Livonia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Combat Complacency with These Three Tips

Combat Complacency with These Three Tips

When it comes to your business, you want to achieve at least some level of satisfaction. Still, you should always strive to improve certain parts of your operations, like customer service or the services you provide in general. That said, let’s consider when you might think, “Enough is enough,” and when complacency might turn sour.

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Five Common Employee Complaints

Five Common Employee Complaints

There are challenges that go with running any business. Some of the most common come from unhappy employees. If you understand some of the most common complaints that today’s worker may make, you can proactively ward against them and create a happier and more productive workplace. Let’s take a look at five of the most common employee complaints in today’s workplace and what you can do about them.

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Clearly Laying Out a Plan of Attack will Transform Your Business

Clearly Laying Out a Plan of Attack will Transform Your Business

Every organization needs to have specific strategies on how to maintain productivity. This can be doing things like getting new technology, changing strategy, and even hiring new employees that are more aligned with your expectations. The latter can be a challenge as different people need different situations in order to be their most productive. Let’s take a look at how to establish and communicate your expectations for your business. 

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The Keys to Remote Worker Productivity

The Keys to Remote Worker Productivity

Remote work has only grown more popular with time, to the point where it is now common for employers to offer it in some capacity. While the pandemic may have expedited this shift, it is clear that remote work has become a new normal in some industries. Today, we thought we would address one of the hot-button issues about remote work: keeping your staff engaged and productive.

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3 Ways to Keep Your Business Secure When Employees Leave

3 Ways to Keep Your Business Secure When Employees Leave

Turnover happens in the business world. It’s just a matter of when and how often it happens, as well as how your organization responds to it. If your company fails to address certain parts of the turnover process, it could have negative consequences that must be addressed. We’ve put together three ways that you can be sure former employees do not cause you trouble when they leave, particularly in regards to staffing and cybersecurity.

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Is Your Business Being Attacked From the Inside?

Is Your Business Being Attacked From the Inside?

With cyberthreats the way that they are, a lot of industry professionals go on and on about the importance of deploying technologies designed to reduce the potential threats that a business has to confront. This technology isn’t cheap and while they absolutely do help you protect your technology and data; today’s hackers know that. Unfortunately for small business owners, that shift has left your staff on the front lines of cybersecurity; a place they really shouldn’t be. Let’s discuss cybersecurity from an employer’s perspective.

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Employee Burnout Can, and Should, Be Avoided

Employee Burnout Can, and Should, Be Avoided

Your employees are your greatest asset, which means that they need to be carefully managed and maintained, just like any of your other productivity-boosting assets. The difference is, your employees aren’t just another solution - they’re human beings, and as such, they aren’t tirelessly motivated. In fact, if your employees aren’t treated properly, they could… burn out.

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Engage Your Employees with Innovative Technology

Engage Your Employees with Innovative Technology

How does your business fare with employee engagement? Do you find your employees have trouble staying on-task, or they simply aren’t interested in the work they do? This is more common than you might think, and you can help them improve the quality of their work with certain kinds of technology.

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