XFER Blog

XFER has been serving the Livonia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

We Bring Value with Our Managed IT Services

We Bring Value with Our Managed IT Services

Technology is great for improving certain parts of your business, but only if it is implemented correctly. The way you manage your technology will determine whether you are investing wisely or just throwing away money on solutions that simply don’t work. How can you make sure that your business isn’t held back by the way it manages its technology? It all starts by taking a look at what you currently do versus what successful companies are doing.

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Prepare for a Future of More Jobs Being Automated

b2ap3_thumbnail_automation_driving_business_400.jpgEliminating unnecessary costs is a natural part of doing business. By “trimming the fat,” so to speak, organizations can optimize operations and profits. Automation technology is instrumental to this plight, but as these systems grow more advanced and capable, even professional employees are finding themselves at risk of losing their jobs to cheaper, more efficient automated systems.

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Break-Fix IT is an Inefficient Way of Handling Technology

b2ap3_thumbnail_break_fix_makes_no_sense_400.jpgHow does your business handle technology problems that come with using servers, workstations and other solutions in the workplace? Do you solve problems as they come up, or do you take a proactive stance to keep your tech under control? Either way, the fact remains that break-fix IT is an inefficient and wasteful way of approaching your technology solutions, especially with managed service providers changing the way SMBs implement technology.

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Alfreda Mcguire
Content of the newsletter is special for the readers and all writers of the field. The accumulation of the content of the letter a... Read More
Monday, 22 July 2019 05:17
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3 Benefits of Outsourced IT That Let You Do More For Less

b2ap3_thumbnail_companys_it_budget_400.jpgCost drives business, this much cannot be denied. When the technology your business relies on fails, you have to get it repaired or replaced quickly in order to keep the resulting downtime from damaging your business. The traditional method of computer repair is much like when your car is in disrepair. When your technology isn’t working properly, your organization reacts to the problem by calling your friendly neighborhood computer repair guy.

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4 Reasons SMBs are Flocking to Remote IT Support

b2ap3_thumbnail_remote_technician_400.jpgTechnology helps business owners around the world achieve greatness on a regular basis, and it’s become so attached to the office that the two are inseparable. The only issue with this is that you become completely reliant on it, making technology issues feel catastrophic. Instead of paying for an on-site visit from a technology support provider, wouldn’t it be more convenient to just pick up the phone and have someone fix the issue immediately?

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Augment Your Business’s Current Skill Sets with Outsourced IT

b2ap3_thumbnail_outsourced_agreement_400.jpgBusinesses that take advantage of outsourced IT are successfully able to cut costs on their IT budget, but did you know that there are several other benefits that can be taken advantage of by integrating outsourced IT? For instance, outsourcing IT gives you access to several skilled individuals, all with different skillsets, that your IT budget might not normally support.

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Tip of the Week: How to Find the Perfect Outsourced IT Company for Your Needs

b2ap3_thumbnail_it_company_for_your_needs_400.jpgA growing company tends to experience a lot of IT pains. This is because growth usually goes hand-in-hand with an expanding IT infrastructure, and your in-house IT staff might not be able to keep up with the increased workload. This is especially painful if your budget isn’t as flexible as you’d like. You decide that it’s in your best interest to outsource your IT, but where should you start looking?

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What’s the Difference Between an IT Issue and an IT Problem?

b2ap3_thumbnail_it_realted_problems_400.jpgWe’ve been known to discuss the importance of proactive IT solutions and handling issues before they become problems. However, the difference between the two isn’t always as clear as it should be. The true value of our managed IT services can only be understood if the difference between the two can be distinguished.

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JimRCrook
Many users are treated these two things as same, but they need to learn about this and I think these two are different from each o... Read More
Monday, 15 July 2019 05:40
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The Competent IT Business Model

b2ap3_thumbnail_do_not_go_it_alone_in_business_400.jpgIt’s important to understand that you as a business owner wouldn’t be as successful as you are today if it weren’t for the talents of your professionally-trained team. You need to understand that the complexities and time constraints of running a business put a lot of responsibility on your shoulders, and you can’t take matters into your own hands as often as you’d like. The ideal situation is one where your team’s professions encompass all aspects of your business. This is especially true for IT.

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Trust Your Gut when it Comes to IT Services

b2ap3_thumbnail_trust_your_gut_on_it_400.jpgHave you ever been stuck in a technology rut while working on a major project? If this is an everyday occurrence for you, your gut might be telling you that there’s a better way to handle your business’s IT. Most of the time, there’s usually a better way to handle these issues, and it’s with the latest and greatest technology. Your IT provider needs to be familiar with the most recent developments, good or bad, to deliver you the best quality services available.

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Finding the Right Fit For Your Business’s Technology Vendor Needs

b2ap3_thumbnail_vendors_work_for_you_400.jpgHaving the right technology vendor can go a long way. How can you be sure that your business has partnered with the proper technology vendor? If you’re unfamiliar with the ways that a tech vendor operates, they might even try to rip you off and weasel more money out of you. One way you can know for sure you’ve made the right decision is by having your IT provider do the dirty work.

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3 Results Businesses are Demanding from Their Outsourced IT Provider

b2ap3_thumbnail_outsourced_it_key_to_success_400.jpgOutsourcing your companies IT is a great way to free up money and take advantage of time-saving remote services. Businesses have different reasons for signing up for the outsourcing service, but many clients have similar expectations of the results they want out of their managed IT service provider.

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Celebrate your Freedom from IT Burdens!

b2ap3_thumbnail_america_and_it_400.jpgEverybody loves their freedom, but for some, freedom is an illusion. Take for example the busy business owner. Often times, their work schedules are so packed with tasks that they don't feel free to take a break and enjoy themselves. Technically, they have the freedom to quit, but we think there's a better way to find freedom in the workplace!

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4 Reasons Why Modern Businesses Today Need Remote IT Support

b2ap3_thumbnail_remote_it_400_20140609-170647_1.jpgTechnology might be growing more mobile, but the need for support remains the same. Yet, the need for technical support on-the-go grows ever more important. What will happen to your business if you aren't able to get IT support, and it's an emergency?

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Avoid These 3 Bad IT Service Traps

b2ap3_thumbnail_it_traps_400.jpgIt takes a special kind of person to give great customer service. If someone can't pick up on social cues, or if they have a low tolerance for repetitive questions, they will end up offending a lot of customers. To assist our clients with their IT problems, we make sure to hire the most helpful customer service representatives that we can find.

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7 Surprisingly Hilarious Tech Statistics

b2ap3_thumbnail_you_have_no_idea_400.jpgIf you think you are not up to date on your tech jargon, don't feel bad. A recent study conducted by Vouchercloud.net asked 2,392 adults multiple choice questions about the definitions of common technology terms. The findings suggested that many of them were worse off.

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How a Print Server can Prepare Your Business for the Future

b2ap3_thumbnail_reduce_printer_cost_400.jpgIt seems odd, but people are declaring 3D printers to be the technology that's going to revolutionize the future while simultaneously moving away from paper printers. Let talk about the printers you use for your business. A print server solution will help you transition away from your current printer setup so that you can take advantage of cool futuristic technologies!

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Yep, We’ve Got that Covered Too!

b2ap3_thumbnail_vendor_help_400.jpgTechnology is a major part of everything your business does. Therefore, you need a technology partner that does more than just fixes your computers. For example, if your smartphone decided that, "today is a good day to die," then it wouldn't matter how great your workstation was running, your day would still be ruined.

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Gain the Technological Advantage when Starting a New Business

b2ap3_thumbnail_start_button_400.jpgStarting a new business is a huge undertaking that's highly demanding. Wishy washy people need not apply. An individual starting a new company will need to take into consideration every possible scenario and make plans for it as best they can. Taking advantage of the right technology from the very beginning will make starting a new business much easier.

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How to Make Sure That Your IT Company Isn’t Ripping You Off

b2ap3_thumbnail_it_repair_money_400.jpgFor a modern business that depends on its technology, few things are worse than when a server crashes, causing an entire organization to experience downtime. The only thing worse than downtime is the repair bill that accompanies it. In desperate times like this, is your IT company taking advantage of your misfortune?

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